PRIVACY POLICY

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information under certain circumstances. It also outlines the procedures we follow to ensure the security of your data, and the choices available to you regarding the collection, use, and disclosure of your personal information. By visiting our website directly or through another site, you accept the practices described in this policy.

We recognize how important it is to protect your information. Therefore, we only use your name and other information relating to you as set out in this Privacy Policy. We collect information only when necessary or directly relevant to our dealings with you. We will retain your data only as long as the law requires or as necessary for the purposes for which it was collected.

You can browse our website without providing any personal data. Your identity remains anonymous unless you have an account on the website and log in with your username and password.

1. Information We Collect

We may collect personal data if you wish to place an order for a product on our site. The information we collect, store, and process includes your name, gender, date of birth, email address, billing and delivery addresses, phone number, payment details, and card details.

We use this information to process your orders, provide services and information upon your request, manage your account, verify transactions, audit downloads, identify website visitors, and improve the website’s design and content. We may also use your data for demographic research and to send you information about our products and services (unless you opt out). We may contact you via email to provide information about other products and services, if you agree. You may opt out of marketing communications at any time.

We may share your name and address with a third party (such as a delivery service) to fulfill your purchase.

Order details may be stored securely on our website but are not directly accessible for security reasons. By logging into your account, you can access your personal information and order history. You must keep your login credentials confidential. We are not responsible for any misuse unless it is due to our error.

2. Other Uses of Your Personal Information

With your consent, we may use your personal data for surveys and marketing research, ensuring your anonymity. Survey responses will not be shared with third parties, and your email address will only be disclosed if you choose to enter a competition. We store survey data separately from your contact information.

We may send information about us, our websites, our products, sales, offers, or company affiliates. If you prefer not to receive such communications, you can click the “unsubscribe” link in any of our emails. We will stop contacting you within seven business days of receiving your request.

Some anonymized data may be shared with third parties (e.g., advertisers) for analytical purposes but will not be linked to your identity.

3. Competitions

In the case of competitions, we use the information to notify winners and promote our offers. Each competition has its own terms and conditions, available separately.

4. Third Parties and Website Links

We may share your information with other companies in our group or with agents, subcontractors, and service providers (e.g., for order delivery, payment processing, data analysis, customer support). We may also share information with fraud prevention agencies and credit risk assessors.

In the event of a sale of our business, your information may be transferred with our databases. Other than as outlined here, we will not sell or disclose your data without your prior consent, unless required by law.

Our site may contain third-party ads or links to external sites. We are not responsible for the privacy practices or content of these other websites.

5. Cookies

Cookies are not required to browse the website, but they are essential for certain functions, such as placing an order. Cookies are small text files stored on your computer that identify it when you visit certain pages. They save you time and improve your user experience.

We use cookies to personalize your experience—not for targeted advertising. You can disable cookies in your browser, but this may limit your use of the site.

We use Google Analytics, a service provided by Google, to analyze user behavior. This involves cookies and the transfer of usage data (including your IP address) to Google servers in the USA. Google may share this data with third parties as required by law or if third parties process the data on Google's behalf. Google does not associate your IP address with other data.

By using this website, you consent to the processing of data by Google as described above.

6. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. Your data is stored securely on protected servers, and payment information is encrypted (e.g., SSL encryption).

While we implement strict security procedures, 100% protection cannot be guaranteed. We strongly advise you not to send full payment card details in unencrypted electronic communications.

You are responsible for maintaining the confidentiality of your password and device.

7. Your Rights

You have the right to request access to your personal data, and to correct it free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing.